Why can't we just get along? 

How do we resolve conflict?

How do we typically handle conflict?

And most importantly, what can we do about it to make it productive?

Join us Tuesday, May 26 from 10 am to 11:30, PDT to explore...

  • Some foundations of managing and resolving conflict
  • How your Interaction Style can inform you about your habitual responses  to conflict situations
  • How different Interaction Styles trigger conflict in others
  • How to identify four different conflict styles and which style is the best one for different kinds of situations

You will come away with...
  • An understanding of the relationship between Interaction Styles stress responses and conflict responses
  • A deeper sense of how you tend to process conflict
  • A process for resolving conflict in a way that can make it productive and helpful
  • A process for shifting out of your natural inclinations into other reactions to conflict when it is needed

The live session is 1.5 hours long. We will assume you have already  explored Interaction Styles and have identified what is likely your best-fit style. 

Modules 1-4 include some online pre-work and some homework that will take about 2 hours. These lessons will give you the basic background to Interaction Styles if you are new to this model of individual differences.


It is highly recommended you bring Understanding Yourself and Others, An Introduction to Interaction Styles, 2.0 to the session. If you do not yet have the informative workbook, you can order it here. Just order it right away so you receive it in time for the session. You may also find it helpful to have the Interaction Styles Communication Clues Card.

We also recommend Interaction Essentials, 3 Proven Strategies to Remove Communication Barriers as a resource, but it is not needed for the course.

Course Curriculum

  • 1


    • Welcome to Resolving Conflict Using Interaction Styles

    • Important Agreements

    • InterStrength™ Practitioner Code of Ethics

  • 2


    • Live Session Details and Link

    • Help with Zoom

    • Navigating Inside Zoom Meetings

    • Participating in Live Sessions

  • 3

    Pre-work to do before the session

    • Your Response in Conflict

  • 4

    MODULE 1: Overview of the InterStrength Approach

    • InterStrength™ Approach Overview

    • Optional: Overview of Multiple Models: Happiness in the Communication Zone™ Videos

  • 5

    MODULE 2: Interaction Style Patterns

    • Video: Brief Overview of Interaction Styles

    • Getting Started: Setting the Frame

    • Homework: Interaction Style Patterns for Self-Discovery (23 minute video)

  • 6

    MODULE 3: Interaction Styles Processes

    • Introduction to Interaction Style Dynamics (40 minute video)

  • 7

    MODULE 4: Instruments and Other Related Ideas

    • Instruments, Interaction Styles, and the Type Codes

  • 8

    Recordings and Resources

    • Recordings for 5.26.20 Resolving Conflict Using Interaction Styles

    • Handout for Follow Up

    • Interaction Essentials

About the Instructors

InterStrength Co-Facilitators

Linda Berens and Stephanie Berens

Linda V. BerensLinda V. Berens serves as co-founder of InterStrength, lead architect of certification, model development and transformational change programs for InterStrength. She is a human and organizational development practitioner who has been teaching professionals since 1982 as well as helping individuals and teams recognize their strengths, transcend their weaknesses, and work more efficiently together. After founding Temperament Research Institute in 1983, a corporate consulting and training organization dedicated to individual differences, she turned her attention to developing a more complete and integrated look at individual differences through the Integral framework. Linda is recognized internationally for her theoretical contributions to the field of psychological type and for developing user-friendly training materials for practical application of understanding individual differences.She is the author or co-author of multiple books and training materials.In addition to holding a license as a California Marriage and Family Therapist and a doctorate in psychology, she also holds certification as a Holacracy Facilitator and in Integral Transformative Leadership from Pacific Integral and the LIOS Graduate College at Saybrook University.Stephanie BerensStephanie Berens serves as co-founder of InterStrength, managing partner, coach and facilitator for InterStrength. She has been extensively trained and mentored by Linda Berens throughout her life and has used that knowledge of psychological type in all aspects—from coaching, to helping build businesses, to applications to sales and marketing. Her professional experience with psychological type ranges from roles managing Business Development, as Training Manager, and in CRM for a training, consulting and publishing company. Her current roles allow her to follow her passion of helping people understand one another, communicate well, and work more effectively together as well as build a business that is dedicated to serving others. She is a Certified Coach Practitioner and specializes in strategies to help reduce conflict and communicate effectively.

Sign up for this highly relevant course now.